Privacy Policy

Lata Softwares (P) Ltd ("Lata Softwares," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit latasoftwares.com, submit inquiries through our contact forms, schedule consultations, or otherwise interact with us.

We provide AI development, consulting, and enterprise technology services to startups, enterprises, and government organizations worldwide. By using our website or services, you agree to the practices described in this policy.

We may collect the following categories of information:

Information you provide directly

• Contact details: name, work email address, phone number, and company name when you submit our contact form or reach out to us.
• Project information: service interests, budget range, project description, and NDA preferences you share during inquiries or consultations.
• Communications: content of emails, messages, and meeting notes from your correspondence with our team.

Information collected automatically

• Device and usage data: browser type, operating system, pages visited, referring URLs, and approximate location derived from IP address.
• Log data: server logs that may include IP address, access times, and error reports for security and performance monitoring.

Information from third parties

• When you book a consultation through Calendly or similar scheduling tools, we receive the information you provide on those platforms (such as name, email, and meeting preferences).

We use personal information for legitimate business purposes, including to:

• Respond to your inquiries and provide information about our AI services and products
• Schedule and conduct consultations, demos, and discovery sessions
• Prepare proposals, statements of work, and client engagement materials
• Improve our website, content, and user experience
• Send service-related communications you have requested or consented to receive
• Protect against fraud, abuse, and unauthorized access to our systems
• Comply with applicable legal obligations and enforce our agreements

We do not sell your personal information to third parties for marketing purposes.

If you are located in the European Economic Area (EEA) or United Kingdom, we process personal data based on one or more of the following legal grounds:

• Consent: where you have given clear consent, such as when submitting a contact form or subscribing to communications.
• Contract: where processing is necessary to respond to your request or perform a contract with you.
• Legitimate interests: to operate and improve our business, secure our website, and communicate with prospective clients, balanced against your rights.
• Legal obligation: where required by applicable law.

We may share personal information in the following circumstances:

• Service providers: trusted vendors who assist with hosting, email delivery, scheduling (e.g., Calendly), analytics, and IT infrastructure, under contractual confidentiality and data protection obligations.
• Professional advisors: lawyers, accountants, or auditors where necessary for legal or compliance purposes.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.
• Legal requirements: when required by law, court order, or government authority, or to protect our rights, safety, or property.

We require third parties to process personal data only for specified purposes and in accordance with applicable privacy laws.

When you engage Lata Softwares for AI development or consulting services, handling of data processed on your behalf — including training data, production datasets, and end-user information — is governed by separate contractual agreements, including data processing agreements (DPAs), non-disclosure agreements (NDAs), and project-specific security requirements.

We design our AI solutions with privacy and security by default, including access controls, encryption, audit logging, and compliance frameworks such as GDPR, HIPAA, and SOC 2 where applicable to the engagement. This website Privacy Policy does not replace those contractual terms.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Inquiry and contact form data is typically retained for up to three (3) years unless an active client relationship exists or you request earlier deletion.

When data is no longer needed, we securely delete or anonymize it in accordance with our internal retention schedules and security policies.

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit, access controls, secure development practices, and regular security assessments.

No method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Lata Softwares is headquartered in India and serves clients globally. Your information may be transferred to, stored in, or accessed from countries other than your country of residence, including India, the United Arab Emirates, and Southeast Asia, where our delivery teams operate.

Where required, we implement appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses or equivalent mechanisms recognized under applicable data protection laws.

Our website may use cookies and similar technologies to enable essential functionality, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

We may use third-party services such as Google Fonts that may collect limited technical information. We do not use invasive tracking for advertising purposes on this website.

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to legal exceptions
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request a portable copy of your data in a structured format
• Lodge a complaint with your local data protection authority

To exercise these rights, contact us using the details in Section 14. We will respond within the timeframe required by applicable law.

Our website and services are directed at business professionals and organizations. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Our website may contain links to third-party websites, including social media platforms (LinkedIn, Twitter/X, GitHub, YouTube) and scheduling tools. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. Material changes will be posted on this page. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: